📖 How to read this playbook (and how I read the FigJam)
Each page below is one decision point from the top-level map — one "play." The left pane recreates the FigJam tree exactly as drawn (same branch labels, same terminal boxes); the right pane is the same tree flattened into path → terminal state rows, so every route to an outcome can be checked line by line.
How I read each board: start at the entry decision, walk every arrow to a terminal box, and record the full condition path — then capture the sticky notes separately, because they answer a different question: not "what's the rule?" but "what do we do when the field is MISSING?" (look it up, assume a default, or follow up). Where two arrows overlap and the wiring is genuinely ambiguous, I did not guess — those became the questions at the bottom of the page.
Dashed-underlined terms open a ? glossary dialog — the shared vocabulary (UWing period, Knox Box, KYC, P(F), RCE…) captured while reading. Each page also notes where an agent helps: the exact spots a decision would stall on vague or missing info, and whether the unstick is a lookup, a derivation, the board's own assume-and-verify default, or one scoped question.
Swimming Pools
The question is never the pool — it's whether a child can reach it: fencing, covers, ladders; slides and diving boards ride an endorsement.
Every branch is an access-control test on the classic attractive nuisance: inground pools need a self-locking fence or safety cover (a gated community or multi-acre lot counts as soft control — accept with a recommendation); above-ground pools need the pull-up locking ladder; and the extra liability of slides/diving boards is handled with a Limitation of Liability endorsement rather than a decline.
| Path | Terminal state |
|---|---|
| Inground, fenced with self-locking gate or safety cover | OK / QUOTEOkay to quote |
| Inground, unfenced/uncovered, in a gated community or on a multi-acre property | OK / QUOTEAccept, with a recommendation for a secure cover |
| Inground, unfenced/uncovered, non-gated and not multi-acre | REQUIRERequire secured cover within the UWing period |
| Above-ground with pull-up locking ladder | OK / QUOTEOkay to quote |
| Above-ground without locking ladder | REQUIRERequire suitable ladder within UWing period |
| Slides or diving boards (either type) | OK / QUOTEAcceptable with a Limitation of Liability endorsement |
- The sticky is a complete agent recipe: aerial/listing imagery check → assume-no with provenance → quote proceeds; the assumption is auditable and reversible if a pool shows up later.
- Fencing/cover status is often visible in the same imagery — the agent can pre-answer the security question, leaving the underwriter a photo to confirm, not a question to chase.