◇ Zen Insurance · Nova AI

Outbound

? what this feature does·💡 where we’re taking it·💡 how it’s implemented — the walkthroughclick any wherever you see them
What leaves the workflow — the brief’s two clean terminal states (quote out · one clear follow-up) plus decline. The outbox is pending dispatch; the ledger is the permanent record.

Sent ledger — the permanent record

Nothing processed yet — quote out a lead in the UW Cockpit (① View Provisions → Quote out), or send a follow-up from the outbox. Every terminal outcome lands here as a permanent record.